Note: This page has moved to https://eblocker.org/en/docs/troubleshooting

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eBlocker Help > FAQs > Mobile function

Troubleshooting

• Is the eBlocker Mobile feature activated?
• Has port forwarding been set correctly in your router?
• Is the VPN profile updated? If necessary, download the VPN profile again and store it in the client.
• Is the OpenVPN client supported? Pay attention to messages that appear in the client.
• Is the eBlocker DNS service activated?
• If nothing works: reset the eBlocker Mobile feature and re-install the eBlocker Mobile feature.